Let us PROVE to you how I Do I.T.’s FAST, FRIENDLY and HIGHLY-RESPONSIVE
Proactive IT Services can keep your team productive and your network safe.

 

Quick response - Emergency response time is 10 minutes or less guaranteed. Our average response time is 7.86 minutes.  A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

 

One-Stop-Shop - We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.

 

Experienced - We hire only certified, professional technicians with at least 15-20 years of experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!

 

90 Day Money Back Guarantee - If at ANY time during the first 90 days you aren’t convinced you made the BEST possible choice, you can contact us, and we will remove the system we sold you, reinstall your OLD system, and refund 100-percent of our fees.

 

Proactive - Our service philosophy is proactive, not reactive. With state-of-the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.

 

 

No Geek Speak - You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

We look forward to hearing from you.

  • HIPAA Compliance​

  • PCI Compliance

  • On-call Support

  • Help Desk Support

  • Service Agreements

  • Exchange & Email

  • Remote Monitoring

  • Active Directory Management

  • Disaster Recovery

  • Remote Access & VPN

  • ​​Network Administration

  • Anti-Virus / SPAM Solutions

  • SharePoint Deployment

  • Server Virtualization

  • Cloud Computing

  • ​Wireless & Mobile Solutions​

  • System / Network Security

  • Backup Solution

  • Budget / Growth Planning

  • VOIP and Voice Solutions

I do IT | IT Services & IT Support Portland, OR

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